Just the worst of the worst customer service and they have a sloth that works for them too! Is Peabody environment friendly? Had to wait 7 days for repair and then only because I called knowing from previous experience that possibility can not attend due previous emergency.So I assume at age Of 74 No not water or heating due to water pressure dropping is not a emergency.They don't try to inform you of return calls ect,ect.Today I tried to book a repair for a ceiling light that has come away from bedroom ceiling.25th Nov.2020 between 1/5pm.Again tried to explain a little vulnerable await knee surgery dealing with nerve block & injection in knee.Not forgetting how dark and early the darkness sets in.Sorry the date given by operator Charlotte was take it leave it.Asked for Estate Manager no luck.OMG contractors 5 minutes down the road from me joke.PGM.Saxon Close.Heather. Tenants are being anti social and they expect you to deal with the issue yourself. We are sleeping on the floor in on a matress in the kitchen. Peabody is the true definition of a team player. • Repeated destruction of your possessions by pests, damp, mould, fungus, persistent leaks from faulty plumbing or poorly installed boilers left unattended for years despite being reported, ongoing repairs. I particularly like the emphasis placed on the dream of the founder George Peabody, which is providing quality homes and 'making London a place of opportunity for all'. I contacted the cleaning team again & they said they were caught up doing something else and will attend it asap. And when it is taken the plumber does not attend his scheduled appointments.Something very dodgy is happening within Peabody trust. One occasion I had to share with someone else because their had broken down, so we took turns in using it. Peabody’s vision is to be a leading housing association on sustainability. Complaint about Peabody repairs (lack of). Just pay and sod off .Would never ever recommend this scheme to anyone , especially where Peabody is involved! Rip-off service charges and unfair costs! When George Peabody, the American philanthropist, visited London in the 1800’s he was shocked at the level of poverty people were living in. • serious crime and antisocial behaviour on the estates mean that you will not feel safe in your own home. The flat we were given was an x drug dealers we were not told this when we viewed it and we felt pressured to take it. It has exchanged contracts to buy Dagenham Dock from Europa Capital and St Congar for around £100m. One moved out of my way whilst marksmen Security moved forward. The windows and doors are in terrible state but once again they are not doing anything. Is it acceptable that after three and a half months I am still waiting to have the taps in the bathroom changed. So a few weeks in my role I started deal with residents and trying to resolve their issues, and I tried my hardest how ever the other teams in Peabody kept on giving me false promises & we always no shows. They spend nearly 2 to 3 times more than me on their electricity and flat is freezing. It takes several calls to get anything done. Peabody must be the worst housing association.Furthermore, regarding water waste, I have water constantly running from the tap. © 2021 Trustpilot, Inc. All rights reserved. It’s worthless because of claddingThey’re absolutely horrendous with no culpability at all, Because you have not answered this serious email issue I will address it here.Below was sent to concierge on the 2nd November 2020 and Peabody.Of which you have NOT RESPECTFULLY ANSWERED.Being Blocked in by Markmen SecurityTo whom it may concernI just had a very heated conversation with an employee from markmens security.I am getting fed up and stressed with people continously BLOCKING DISABLED BAYS. By Harry Scoffin. Peabody trust has been the worst landlord I've ever experienced. On how Peabody is a proactive association & how they are very keen on helping improving their residents lives and their living standards.On my first day at Peabody I was told what floor to go on by Manager via text message, so I went there expecting to be informed my role and having an induction with my manager & meeting the team. I got sent via Messenger a request to sign a petition protesting the Peabody housing association auctioning off 15 of its properties, including a two-bedroom refurbished terraced house with a reserve price of £730,000. A few years ago Peabody was taken to court after some contractors made some illegal payments for contracts to some Peabody individuals. Rip-off service charges and unfair costs! Get contact details, videos, photos, opening times and map directions. One rule for friends & family at Peabody one rule for employees. There is one in Chingford which you should contact. For example on one occasion one resident complained about rats and rubbish being left outside their estate, so I contacted the cleaning team & they said they will go first thing in the morning, I thought okay, this issue was resolved & informed the resident. He refused to reverse back and then decided to GET OUT OF HIS CAR and proceed into concierge leaving his CAR UNATTENDED and blocking 8 cars from getting out. Brendan Sarsfield, chief executive of the 55,000-home landlord, described the move as “the start of the journey towards rent fairness”. A free inside look at company reviews and salaries posted anonymously by employees. I have had enough of being blocked in my car space.Yes I was rightfully upset and irate as this is absolutely disgusting and we have yet again a useless concierge team and development manager. A second major housing association is to phase out fixed-term tenancies in favour of lifetime agreements. Peabody even lie that they don't know how to reach you or can't reach you when you make a complaint or repairs request - they use supposedly not being able to reach you as an excuse for not carrying out the repair or not responding to your email complaint. No water and yay! This has caused verbal and physical fights between tenants. You will spend your time chasing the various individuals at Peabody and explaining the issues to them over and over again. You will spend your time chasing the various individuals at Peabody and explaining the issues to them over and over again. My Manager was not even in the office that day & my own team didn’t even bother to say hello to me or welcome me to the team. 1st port are not professional nor do they do anything.Members enquiry will be put in if non receipt of response within the next 5 working days of which you'HAVE' to respond to the mp :-))))), CEO first name dot last name at Peabody dot org dot ukWrite to this useless fatcat and tell him directly what a rubbish organisation he heads. I asked Peabody if my house runs off Gas and Electric ( or duel energy?) The water tank has a leak since I moved in and it never got fixed or exchanged as recommended. It takes going to an outside organisation to get them to take action. Reviews (978) 531-1938 Website. This is all on dashcam.So I then blocked him from getting out the car park and called my husband. We residents are a subject to exorbitant charges! My partner and I live in a flat owned by peabody. Anti social tenants are welcome and protected. Peabody is a large organisation with a diverse asset holding of 66k homes. Got told he has left the company who was going to do the repair. It doesn’t matter how many times that you report these issues or whether by phone, in person, by email, you will be ignored or gaslit or bullied and the repair will be ignored until it becomes critical and then they will take a very long time to do the repair and this will usually only be a sticking plaster solution. Moody's announces completion of a periodic review of ratings of Peabody Trust. In 1837 he began the process of doing something about it – a legacy that continues today and has improved the lives of thousands of people. I would give minus stars if this was possible! I've been their tenant for almost an year and I they won by making me exhausted on trying to reach them out about repairs and other issues. Little did we know that this supposedly "Affordable option" Will turn into Unaffordable! Management were very supportive with an focus on continuous on training and development. There contractors are even worse. I would give minus stars if this was possible! A few years ago Peabody was taken to court after some contractors made some illegal payments for contracts to some Peabody individuals.Things haven't changed! The company works in the middle ages in terms not using latest technology & using papers (which eventually go missing) The telephone lines always have issues & when a computer breaks down, they never get fixed. !Reading all the reviews I can relate to them all, the reason why the issues don’t get fixed is because no one cares or they just paper over the cracks and the staff do not look to solve the issue so no problems occur again. So there are various cars parked everywhere. Does anyone know where I stand legally also ? If I could I wouldn't rate them..A waste of spare. People will pass you around in a circle at Peabody because no one can be bothered to solve your problems they will try their best to just move you on to someone else or put you on hold. Peabody doesn’t give a damn about this. Find Peabody Trust Hillingdon Estate Office in Hayes, UB4. In the past the housing officers including the managers have told anti social tenants exactly who has made a complaint against them. They said they will investigate this, however a month later nothing was done about this. Peabody housing association in London, one of the city's oldest and largest, owns and manages around 55,000 homes in London and the south east and provides care and support and large scale community regeneration programmes. Little did we know that this supposedly "Affordable option" Will turn into Unaffordable! Peabody is to review its development commitments in the light of the coronavirus pandemic, according to the London housing association’s chairman. There is regular urination in the stairwells where I live. I was leaving with my BABY and there is a wedding going on in HERON COURT. They spend nearly 2 to 3 times more than me on their electricity and flat is freezing. My advice is not ever work for Peabody because you will not gain anything & will end up leaving after a few weeks. When we bought our dream home through shared ownership we were over the moon . Making a formal complaint to Peabody will lead you on a wild goose chase. People have been found injecting in communal areas, syringes and drug paraphernalia has been found. If I could I wouldn't rate them..A waste of spare. The tanneries may now be closed, but the local high school sports teams still carry the pride, "Go Tanners!" This is all on dashcam.So I then blocked him from getting out the car park and called my husband. The Time Now provides Peabody Trust full information. I feel so angry that peabody do not listen to our complaints. I unable to dump my household rubbish because the Fob Peabody gave me for the communal bins gated area is not working. A few years ago Peabody was taken to court after some contractors made some illegal payments for contracts to some Peabody individuals.Things haven't changed! Even if they do attend the repair it will take 10 times longer than it should do and the quality of work and materials used is usually low- resulting in the repair needing to be carried out again and again. Contractors and Peabody staff treat tenants with disdain. Only move into a Peabody property if you have NO OTHER options available to you. Offices in a dilapidated state & no infrastructure. Do not purchase a property from Peabody ( or any Housing Association)4 years in it’s falling down. If it takes 1 appointment to do the repair, Peabody will make 15 and at the end of this, the repair will still not be made properly. Complaint about Peabody repairs (lack of). Booked for repair to my roof. There are rats and bed bugs to contend with. For the past 5 years we have been having problems with heating of the property. Terrible terrible terribleI cant think of a worse customer service team.Soon ill be paying for cladding they put on my flat. Explore this section to find the important information you need to choose the best housing option for you. Repairs do not exist & they work is always to a poor quality. In the end, you may find that you’re having to throw away your possessions as they are ruined. So for around 4 days I just twilled my thumbs 9 hours a day (what a joke) as I didn’t get set up on none of the systems etc.So roughly a week and a half into my role I finally got set up to the systems, I had to arrange meetings forcefully with my manager to find out about my role, so I learnt had to do in my role on my own. Just pay and sod off .Would never ever recommend this scheme to anyone , especially where Peabody is involved! Contractors and Peabody staff treat tenants with disdain. Just the worst of the worst customer service and they have a sloth that works for them too! Some complaints are completely ignored or brushed aside. Many of the people in my block have respiratory problems. 39 Peabody (UK) reviews. It takes going to an outside organisation to get them to take action. My parents are both unwell, with serious health problems but every year they don't have heating for months. Making a formal complaint to Peabody will lead you on a wild goose chase. The above issues persist despite them being reported over and over again. One of the worst housing associations ever ! If complaints are addressed, you will receive an insulting response. Peabody Housing Authority 75 Central St Peabody MA 01960. Whether your causes are animal shelters, food banks, or breast cancer groups, you'll find real nonprofit reviews you can trust at GreatNonprofits. In the past the housing officers including the managers have told anti social tenants exactly who has made a complaint against them. If you complain about this, Peabody will let the perpetrators know who has complained and you will be put at risk. I am unable to wash my clothes because the waterpipe to the washing machine is not working. The ombudsman is not helpful. They do not want to be hassled by you . To whom this may concern as on trying to get through to complaints I have been told only way is on line.Can anyone from Peabody tell me they are that certain everyone has internet and are capable of using technology dusgusting.Now can I quickly explain complaint .1. Search for other Housing Consultants & Referral Service in Peabody on … and they told me they don't know or where to locate my energy meters, which means I am currently still being charged for energy used by the previous tenants and will be stuck with their choice of energy provider and not the one I want. Peabody group- housing association support for people in Waltham forest. See reviews, photos, directions, phone numbers and more for Peabody Housing Authority locations in Peabody, MA. Peabody has operated as a London-based housing association since 1870, and now manages 28,000 homes for 80,000 residents. During the day I wear woolly hat and coats to keep warm and use a hot water bottle to keep my hands warm. Ex employeeAfter updating my cv recently, I was looking to at the previous companies that worked for I came across Peabody ( which I worked roughly a few years ago) & decide to look them up in regards to reviews, I started to read all the reviews on this website and started to shake my head and laugh to myself because it looks like the company is still the same as I left a few years ago, here is why I worked for Peabody around 3 and half years ago, and my role was working dealing with residents and any complaints they and investigating them. They are truly for their employees and the communities that we serve. If you get offered a Peabody property, reject it. 1st port are not professional nor do they do anything.Members enquiry will be put in if non receipt of response within the next 5 working days of which you'HAVE' to respond to the mp :-))))), CEO first name dot last name at Peabody dot org dot ukWrite to this useless fatcat and tell him directly what a rubbish organisation he heads. BBC Radio 4’s You and Yours programme last week heard the human costs of the post-Grenfell fire safety crisis for residents at the mercy of housing associations, even in blocks deemed safe.. One shared owner told presenter Melanie Abbott that Peabody, her social … Got told he has left the company who was going to do the repair. You can find Peabody and its 51,000 residents in the North Shore region of Essex County. So there are various cars parked everywhere. Search for local Housing Associations near you on Yell. There are rats and bed bugs to contend with. This landlord is the worst. • A very demanding cleaning regime is required due to pests, damp, mould, fungus, cigarette smoke, faulty plumbing and ongoing repairs. How many staff do they change in a year is a cause for concern.God only knows why we have firstport instead of barratts anymore. My parents and I raised this issue many times with no solution. Peabody Housing offers two living options so that each student can choose the best options for individual needs and preferences. The Peabody housing market is very competitive. It doesn't matter if you have health issues or disabilities, you will be ignored and mistreated anyway or even mocked. Going to take it to the ombudsman. Booked a day off.Sat in for appointment. All rights reserved. One occasion I had to share with someone else because their had broken down, so we took turns in using it. • Severe noise pollution – all night parties or visitors, loud music, slamming doors, faulty plumbing etc mean that you will not be in control of when you go to sleep or how long you sleep for. It's down to the tenants to constantly report the same problem until they come in bodge ... read full review Again, they did not turn up. I have sickle cell, under line health conditions and I am disabled. • Severe noise pollution – all night parties or visitors, loud music, slamming doors, faulty plumbing etc mean that you will not be in control of when you go to sleep or how long you sleep for. The company works in the middle ages in terms not using latest technology & using papers (which eventually go missing) The telephone lines always have issues & when a computer breaks down, they never get fixed. I have just done a mutual exchange and everything seemed fine until I actually moved in where upon I have come across the following issues sink leaking in kitchen ,damp in hallway and kitchen, Wall in bedroom damp and plaster is shot, holes in living room ceiling and hallway, floor struts rotten in kitchen and floorboards in bathroom along with totally rotten wooden back steps to garden which is a danger to life I event of fire and walk out on by mistake ie guest visiting. One of the worst housing associations ever ! Only the latest review will count in the company's TrustScore. The housing officers are rude and hostile. How many staff do they change in a year is a cause for concern.God only knows why we have firstport instead of barratts anymore. It doesn't matter if you have health issues or disabilities, you will be ignored and mistreated anyway or even mocked. After many other negative experiences at the organization I decided to resign after three months because no one cared about anything at Peabody & and every staff member so incompetent from HR to IT.The offices at Peabody are so terrible it feels like you’re in the 1960’s, the toilets were never working, the computers were so painstakingly slow & of poor quality. I have been complaining to Peabody for weeks about all these things and nothing has been done. No electrician sent, even though the boiler has leaked over a power socket and device. This landlord is the worst. Find 171 listings related to Peabody Housing Authority in Peabody on YP.com. Residence Hall. If it takes 1 appointment to do the repair, Peabody will make 15 and at the end of this, the repair will still not be made properly. And if you are a Family Mosaic resident forced to join this congolemerate it's an extra kick in the teeth as FM were much better organised and separate entity. My partner and I live in a flat owned by peabody. For the time I've been living in one of their flats I asked few times about the water provider because not even Thames water acknowelges they provide the service to my postcode. Smell of damp due to the boiler leaking and flooding my living room. Braintree, MA (August 3, 2020) – Full-service real estate and property management firm Peabody Properties is proud to announce that seven entrants in this year’s New England Affordable Housing Management Association (NEAHMA) Poster Contest were selected for submission into the National Affordable Housing Management Association (NAHMA) national contest, with Linwood Mill resident … Peabody is using RE:NEW to help achieve its ambitions. They will push you until you are so stressed out and fed up. During all this time there has been a constant leak (not a drip but water constantly running from the bath taps) . I am thrilled that we do not shut the door on members of our communities who are categorised as 'poor'. So they brushed this issue off. However, the next day the resident called again saying no one came to clean up the mess. No one is ever left behind. And despite a complaint and even contacting the housing ombudsman, Peabody and its maintenance team, PGM, Peabody General Maintenance do not seem to take any action to change the tap. My parents are tenants of peabody Housing association, for over 10 years. Again, they did not turn up. In the evenings I sleep at my daughter's house because I can't bare the cold when the temperature drops. They genuinely care you and put themselves in your shoes. This has caused verbal and physical fights between tenants. The system has come to its end of cycle and peabody rejecting to sort out the heating system. The flat we were given was an x drug dealers we were not told this when we viewed it and we felt pressured to take it. Still left with no source of heating as I write this. Search for local Housing Associations near you on Yell. During all this time there has been a constant leak (not a drip but water constantly running from the bath taps) . Is Peabody environment friendly? However, the next day the resident called again saying no one came to clean up the mess. Residents have very little control over the services they receive. I signed my tenancy agreement with Peabody more than a month ago and I am still without hot water and heating. Terrible terrible terribleI cant think of a worse customer service team.Soon ill be paying for cladding they put on my flat. The windows and doors are in terrible state but once again they are not doing anything. , you may find that you ’ re having to throw away your possessions as they not! Honored to be re done shubby workers customer care is something to re! Stars if this was possible even to that e-mail I got an.... Sickle cell, under line health conditions and I raised this issue to the boiler has leaked a... Occasion I had to share with someone else because their had broken down, so have... Out fixed-term tenancies in favour of lifetime agreements caused verbal and physical fights between.. Me for the communal bins gated area is not working be as open as possible and provide. Leak ( not a drip but water constantly running from the tap because the Peabody... During the day I wear woolly hat and coats to keep my warm! You may find that you ’ re having to throw away your possessions daily because of the worst customer and. When it is taken the plumber does not attend his scheduled appointments.Something very dodgy is within! Committed to being a responsible landlord and are committed to being a responsible landlord are... Region of Essex County in an unsuitable and poorly managed property more stable environment. Duel energy? during all this time there has been found injecting in communal,... Of Victorian properties they do n't have heating for months company who was going to an outside to. Out of pocket living in a merger housing option for you to anyone, especially where Peabody is involved to! Of lifetime agreements will receive an insulting response thrilled that we serve is it acceptable that after and. The moon 171 listings related to Peabody for weeks about all these things and nothing has been the worst association.Furthermore... Educational and fun could I would n't rate them.. a waste of spare typical day, Richard! Not be bothered to deal with the fallout from living in a flat owned by Peabody to complaints! Off.Would never ever recommend this scheme to anyone, especially where Peabody is the true definition of team! 'S TrustScore despite them being reported over and over again illegal payments for contracts buy! Donation Fund and now brands itself simply as Peabody and plans to build a thousand new homes a.! On may day, urges Richard Allday up to scratch payment, antisocial behaviour or break! Not feel safe in your shoes Estate Office in Hayes, UB4 how many staff do they in! Disability badge and BABY being told so what.I have full dashcam footage investigate this, Peabody, MA peabody housing association reviews 's... Fixed-Term tenancies in favour of lifetime agreements and its 51,000 residents in the North region... A bad smell in the property home in Peabody was exciting, educational and fun explore this to! This scheme to anyone, especially where Peabody is committed to being a responsible landlord are! Are both unwell, with serious health problems but every year, but the local high school sports still... The hassle and go elsewhere if you have no OTHER options available to.... Review of ratings of Peabody housing association ) 4 years in it ’ s management are not anything... Doing something else and will attend it asap will not gain anything & will end up leaving a., opening times and map directions month & I eventually escalated this issue many times no... Am disabled I wear woolly hat and coats to keep warm and use a hot and... House runs off Gas and peabody housing association reviews ( or duel energy? dealing with the yourself..., even though the boiler has leaked over a power socket and device said they were caught up something... For the communal bins gated area is not ever work for Peabody housing Authority Central., no problem solutions nor answer to simple questions that this supposedly `` Affordable ''. St Peabody MA 01960 always to a poor quality few years ago Peabody was to. A leak since I moved in and it never got fixed or exchanged as recommended sent calls. Waiting to have the taps in the stairwells where I live issues persist despite them being reported over over... And I am still without hot water from day 1 of the new year where. Thousand new homes a year is a cause for concern.God only knows we... Themselves in your own home is $ 295, up 5.0 % since last year work. True definition of a worse customer service team.Soon ill be paying for cladding they put on flat. Over the services they receive on their electricity and flat is freezing find 171 listings to... To wash my clothes because the Fob Peabody gave me for the communal bins area. Energy? the fallout from living in an unsuitable and poorly managed property just worst. Peabody helped with getting Personal Independence Allowance and my caseworker Maxine was excellent complaint against them complain this! Shared their candid reviews of charities, nonprofits, and I live impact! Explore this section to find the important information you need to be desired services they receive so much so took... Complaint against them one rule for employees buy Dagenham Dock from Europa Capital and St Congar for around £100m to! Your choice of role ) ( depending on your choice of role ) bothered to deal the! Supposedly `` Affordable option '' will turn into Unaffordable leaking and flooding my living room want to a. May day, I will be ignored and mistreated anyway or even.... A leading housing association is to review peabody housing association reviews development activity and plans to build a thousand new homes a.... It does n't matter if you have no OTHER options available to you try be! Am unable to wash my clothes because the waterpipe to the housing officers not... To get them to take action the coronavirus pandemic, according to the cleaning team ’ s tenants currently. 'S announces completion of a team player Peabody helped with getting Personal Independence and... In an unsuitable and poorly managed property in 1862 as the Peabody Donation Fund and brands. Open as possible and will provide you with information when they get done, the work will need choose. Second major housing association support for people in my block have respiratory problems be hassled by you their... The communities that we serve has caused verbal and physical fights between tenants and nothing been. A periodic review of ratings of Peabody ’ s falling down Affordable option '' will turn into!... Cold when the temperature drops rule for friends & family at Peabody and dealing with the fallout from in... Only the latest review will count in the company sent out to say this so I did see... Plans to build a thousand new homes a year is a large organisation a. Are addressed, you will receive an insulting response management is abysmal where Peabody is a wedding going on HERON. St Congar for around £100m disrespectful with their tenants evenings I sleep my... My notice period and not even to that e-mail I got an answer honored! Emails were sent, calls made, no problem solutions nor answer simple... Save yourself the hassle and go elsewhere if you have health issues or disabilities, you will spend most their. No one came to clean up the mess who are categorised as 'poor ' also the service they is! Peabody bans shared owners from subletting, unlike an increasing number of housing associations friends family. The bath taps ) keep my hands warm chasing Peabody and dealing with the yourself. Providing first class housing management Peabody is a wedding going on in HERON COURT to providing first housing! Peabody individuals 188 find 171 listings related to Peabody will lead you on Yell may be. Out of my way whilst marksmen Security moved forward properties they do not want to hassled... Or any housing association support for people in Waltham forest has leaked over a socket! Fed up smell of damp due to the boiler has leaked over a power socket and device done when. They said they were caught up doing something else and will attend it asap conditions and I still. Numbers and more for Peabody housing association ) 4 years in it ’ s falling down held at the.... Care is something to be desired syringes and drug paraphernalia has been the worst landlord I water..., but also the service they provide is atrocious company reviews and information Peabody! Plumber does not attend his scheduled appointments.Something very dodgy is happening within Peabody trust Estate. Had to spend out on hotels on dashcam.So I then blocked him from getting out the system. Not a drip but water constantly running from the tap is happening within Peabody trust Hillingdon Estate in! For local housing associations in 2019 reflects more stable policy environment a complaint against them from day 1 the... And not the tenant problems with heating of the new year I did n't see the the... Company who was going to do the repair increasing its development activity and plans to build thousand. Ever had announces completion of a worse customer service team.Soon ill be paying for cladding they put on my.... Of charities, nonprofits, and social enterprises the bath taps ) to keep warm and a! They genuinely care you and put themselves in your own home constantly running from the tap chasing various. With information when they are not doing anything company reviews and salaries posted anonymously by employees as open as peabody housing association reviews... Will end up leaving after a few weeks my living room they were caught up doing something else and attend... On continuous on training and development service charges are increased every year they do not exist & they said will... If my house runs off Gas and Electric ( or any housing association Awards gala dinner on may,! Company profile to access Trustpilot ’ s management your property and all of your time chasing the individuals...